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Feb 22
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PODCAST | The Key to Satisfying Your Customers with Stephanie Linnartz, President of Marriott International

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On this episode of #ThePlaybook, Stephanie Linnartz, President of Marriott International, shares her thoughts on:

  1. [1:09] – Why their recently announced Marriott Design Lab will drive innovation within the hospitality industry
  2. [4:02] – How the company is focusing on ways to promote sustainability and create a positive impact
  3. [9:35] – The impact that the pandemic has had on business travel habits 
  4. [17:30] – Why it takes more than data to deliver an exceptional guest experience
Feb 14
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PODCAST | The Economic Impact of Hosting The Super Bowl with Adam Burke, President & CEO at Los Angeles Tourism and Convention Board

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On this episode of #ThePlaybook, Adam Burke, President & CEO at Los Angeles Tourism & Convention Board, shares his thoughts on:

  1. [:35] – The economic impact of hosting the Super Bowl in Los Angeles  
  2. [5:07] – How the mix of “old and new” helps to set LA apart from other cities around the world 
  3. [9:25] – How the Los Angeles Tourism & Convention Board is helping people make the most of their visit for the Super Bowl
  4. [18:10] –  The one thing that gets him the most excited about the future of Los Angeles.

Feb 06
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PODCAST | Doing This Will Help You Dominate Your Day with Andy Frisella, CEO of 1st Phorm, Bestselling Author, & Public Speaker

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Today’s episode is a Flashback to my first time sitting down with Andy Frisella. Andy shared with me his five task rule that he does every single day, and that is the reason why he is so successful.

If you enjoyed today’s episode, make sure you go back and listen to the full conversation, and make sure you check out my appearance on Andy’s show.

Let me know if you want to hear more of these Flashback Friday episodes and if you want to see me sit down with Andy Frisella for another episode.

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